Vancouver International Airport

The Vancouver International Airport is Canada's second busiest airport with approximately 17 million traveller visits per year.

Fleet Superintendent

Kelley Crozier was engaged as the Fleet Superintendent and was charged with the post privatization task of modernizing the fleet operations.

Some of the organizational improvements were:

• Improving shop staff efficiencies by a factor of 40%.
• Improving supply line efficiencies (procurement to pay).
• Organizing Fleet Maintenance automatic workflow with a view to improve customer service levels.
• The selection and implementation of a computerized maintenance management system.
• Securing maintenance department assets.

Compliance improvements included:

• Creating checks and balances to ensure compliance with the Transport Canada TP312e Aerodrome Standards and Recommended Practices.
• Introducing safe work practices which resulted in zero lost time work related injuries for five years.
• Application of initiatives to bring the mobile fleet into compliance with the CVSE and NSC regulatory guidelines.

Financial Initiatives Included:

• Authoring 5, 10 and 15 year capital asset renewal and financial plans.
• Revising annual operating and capital asset budget processes to ensure sustainability and value.

Projects Managed:

• Integration of an onsite fuel station into the daily business of the Airport Authority.
• Software set-up and interface of fuel station data with the Fleet Department computerized maintenance management system.

Results

The cumulative effect of these improvements was to achieve the lowest annual operating costs for the department in three decades. The price level was maintained for five years in spite of constantly increasing passenger numbers.

Other Airport Projects

Procurement to Pay Team Member

• Participated in the "Procurement to Pay" business process reengineering project which had substantial impact in cost reduction and materials availability for the entire airport operation.

Maximo Integration Leader

• Lead the integration of the enterprise computerized maintenance management software Maximo for the airport proper. This software managed the maintenance all of the assets of the airport including facilities, runways, lighting equipment and mobile assets.

Technical Data Centre

• Assisted the YVR technical data center with process improvements and customer functionalities.
• Created databases and portals which allowed Engineering and other selected departments to access data directly from the Technical Data center. 

YVRAS 

• Contracted out to Vancouver Airport Services to secure federal grants for snow removal equipment at the Cranbrook and Fort St. John airports. Federal grants received in excess of $6 million for these two projects.

Top